Terms & Conditions

Last updated: 2026

These Terms & Conditions (“Terms”) govern your use of the Spotted Home Movement Check website (“the Service”), operated by Spottitt Ltd or its affiliates (“we”, “us”, “our”). By placing an order, you agree to these Terms.

1. About Our Service

The Service provides satellite-derived land and property movement analytics based exclusively on historic satellite data. Reports show past ground surface movement at and around the area you select.

The Service does not:

• inspect your home or land physically
• analyse internal structural components
• diagnose structural issues
• predict future movement
• provide engineering or surveying advice

Our reports are analytical tools only and may assist your own investigations, but they are not a substitute for a professional structural or geotechnical survey.

2. Ordering a Report

To order a report, you must:

• Locate your property on our map
• Draw a bounding box around the area you wish analysed
• Pay the fee displayed at checkout
• Confirm your email address for delivery

Reports are delivered via email in PDF format within two (2) business days after successful payment, except where there are technical or data-availability delays, in which case we will notify you promptly.

3. Pricing & Property Size Surcharges

Pricing is based on:

• the time period selected
• the geographic size of the chosen area
• additional fees for larger sites

Full pricing information is displayed before checkout. All prices include VAT where applicable.

4. Accuracy & Limitations

While our analysis is based on internationally recognised satellite data sources and established geospatial methods, you acknowledge and agree that:

• All results are derived from remote sensing data, not on-site inspection.
• Certain locations (dense forests, extreme weather areas, steep terrain, or buildings with minimal satellite visibility) may produce lower-confidence results.
• Data availability varies by geography and historic satellite coverage.
• The report reflects past surface movement only; it cannot predict future ground behaviour.

Accordingly, we make no warranty that:

• your property is safe, stable, or free from subsidence
• your property will not experience future movement
• insurers, surveyors, lenders, or government bodies will accept the report as evidence

These limitations are essential conditions of the Service.

5. Use of Reports

Reports are provided for personal, non-commercial use unless otherwise agreed in writing.

Reports must not be represented as:

• a structural engineering assessment
• a legal certification
• a compliance document
• insurance-grade evidence

We accept no responsibility for decisions made solely or partly based on our reports.

6. Refund Policy

Because the analysis begins immediately after payment and uses custom satellite processing:

• All sales are final.
• No refunds will be issued once processing has begun.

If:

• you drew the boundary incorrectly, or
• selected the wrong property

…you must place a new order.

We may offer a goodwill discount in exceptional cases, at our discretion.

If we are unable to complete your report due to data unavailability, you will receive a full refund.

7. Delivery

Reports are delivered electronically.

You are responsible for providing a correct and accessible email address.

We are not responsible for:

• emails blocked by spam filters
• incorrect email addresses entered by customers

8. Liability

To the fullest extent permitted by law:

• We exclude all implied warranties, including fitness for purpose.
• We are not liable for indirect or consequential damages, including loss of property value, loss of opportunity, or legal or insurance outcomes.
• Our total liability for any claim relating to your order is strictly limited to the amount you paid for that order.

Nothing in these Terms excludes liability for:

• death or personal injury caused by gross negligence
• fraud or fraudulent misrepresentation
• any statutory rights under EU consumer law

9. Data Protection (GDPR)

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

We store:

• your email
• your bounding box coordinates
• your order and payment metadata (payment processing handled by Stripe)

We do not store or process payment card details.

Full privacy information is available in our Privacy Policy.

10. Intellectual Property

All reports, data outputs, maps, and graphics produced by the Service are our intellectual property. You are granted a non-exclusive licence to use your report for personal purposes.

11. Governing Law

These Terms are governed by the laws of:

• Ireland (if purchased from EU)
• England & Wales (if purchased from UK)
• Applicable local consumer laws elsewhere

12. Contact

If you have questions, contact us at:
support@[yourdomain].com